Privacy Policy Commitment and Information
Find out how we manage, process, and secure your personal data responsibly.
Introduction to Our Privacy Policy
We take your privacy seriously and are dedicated to protecting your personal information whenever you interact with our website. This policy explains what data we collect, how we use it, and how we protect your rights under Australian law, including the handling of your personal and non-personal details.
By accessing or using our website, you agree to the practices described here. We regularly review this policy to maintain transparency and compliance, ensuring your data is managed with discretion and security at the forefront of all our operations and activities.
Personal Data We Collect and Use
We only collect information relevant to the services we provide, through direct interactions or automated means while using our website. All data is handled in line with current privacy regulations and guidelines.
Direct Information You Provide
- • Contact details when you fill in website forms
- • Account details set up for personalised features
- • Information shared while participating in promotions
- • Communication details for support inquiries
- • Responses to surveys or feedback requests
Information Collected Automatically
- • Device type and browser data during visits
- • IP address and general location tracking
- • Site usage patterns and interaction analytics
- • Cookies and similar tracking technologies
- • Time spent on different website pages
How We Use Your Data Information
Collected data enables us to deliver, support, and improve our website, as well as personalize your experience based on what is relevant to you.
- • Improving site functionality and design
- • Responding to contact requests and inquiries
- • Managing account or subscription preferences
- • Sending service-related notifications
- • Carrying out analytics and performance reviews
- • Personalizing content or offers where appropriate
- • Complying with legal and regulatory obligations
Our Commitment: Your data is safeguarded through physical, technical, and administrative measures, following all Australian legal standards. We never sell your data, and access is carefully controlled for your protection.
How We Share Your Information
Information is shared only when necessary, such as with trusted service providers or to meet legal obligations. Strict agreements ensure your data is not used outside these purposes.
Trusted Service Providers
We work with established, reputable vendors who assist us in hosting, analysis, IT support, and communication services to maintain seamless operations.
Legal Compliance Obligations
We may share your data to meet regulatory or law enforcement requirements only as required by law.
Anonymous Statistical Uses
Aggregate website usage data may be shared in a non-identifiable format for analysis and improvement.
Your Rights and Choices
You have rights to access, update, or erase your personal data held by us. Please contact us directly to make requests or raise concerns regarding your information.
- • Access your collected data upon request
- • Correct inaccurate or outdated personal data
- • Request deletion under certain conditions
- • Obtain a copy of your information
- • Object to certain data processing activities
- • Request limitations on certain uses
For any personal data requests or questions about your rights, please contact our team using the methods outlined below. We will address your concerns promptly and respectfully.
How We Protect Your Information
We implement up-to-date digital and physical safeguards to prevent unauthorised access, loss, or misuse of your personal information at every stage.
Technical Security Measures
- • Encryption of personal data in transmission
- • Regular vulnerability scanning and patching
- • Secure server configuration and monitoring
- • Controlled access with authentication tools
Organizational Safeguards Used
- • Staff access limitation to sensitive data
- • Regular employee privacy policy training
- • Incident response plans and monitoring
- • Vendor assessments and confidentiality agreements
Data Retention and Storage
We hold your data only as long as it serves a business, legal, or regulatory need, then securely delete or anonymise it where applicable.
- • Kept as long as your account remains active
- • Held only if relevant to site features
- • Retained for communication history management
- • Stored for tax and regulatory compliance
- • Kept based on consent and opt-out requests
Details differ based on purpose, regulations, and your preferences.
International Data Transfers
Where cross-border transfers occur, strict controls and legal safeguards, such as contractual clauses, are applied for your protection.
- • Transfers to service providers outside Australia
- • Data protected through legal safeguards
- • Use of contractual clauses as appropriate
- • Regular review of third-party compliance
Cookies and Tracking Technologies
We use cookies and similar tools for site performance, analytics, and personalized functionality, respecting your preferences and privacy.
Types of Cookies and Purposes
- • Facilitate secure and basic site operations
- • Help us analyze website traffic trends
- • Store your settings for personalization
- • Enable enhanced features and content
To adjust cookie settings, update your browser or review our cookie policy for guidance.
Policy Updates and Notifications
We may revise this policy. Updated terms will be posted on this page, and you will be notified of significant changes via the website or by email.
- • Website notice banner for major updates
- • Email notifications where appropriate
- • Summary table of changes on this page
- • Archive of previous policy versions
Regularly reviewing this policy helps you stay informed.
How to Contact Us About Privacy
Contact our privacy team with any questions, requests, or comments about your data.
calivorentia
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61350569299
Email: content@calivorentia.com
Last updated October 12, 2025 for accuracy
This policy is effective from October 12, 2025